Claim files are confidential. Your AI should be too.

Why cloud AI is off-limits for insurance work

A claim file is a bundle of other people’s most sensitive information — injuries, finances, property, disputes. Pasting it into a cloud AI transmits it to someone else’s servers, logs, and retention policies, outside your and your carrier’s control. So the work that would benefit most from AI — long policies, stacks of estimates, field notes that need to become clean documentation — still gets done the slow way, by hand.

What insurance work looks like here

Copy any result into your claims platform, agency management system, or email with one click — or export a clean PDF.

Built for the field — and for CAT season

SecureOffline works with no internet connection at all: after the one-time model download, everything runs on your Mac’s own chip. Adjusters deploy into exactly the places connectivity fails — storm zones, rural claims, buildings with no service — and this is a tool that keeps working there. Draft the claim narrative in the truck; nothing waits for a signal, and nothing is uploaded when you get one.

On the iPad, too: SecureOffline for iPad — the same on-device AI, built for field work — is in final testing ahead of its App Store release. The Mac app is ready today, and your trial starts there.

Five prompts to try on day one

Attach the document, ask in plain English. Every one of these runs entirely on your Mac — nothing is uploaded. One honest limit to know: on-device models read a bounded portion of a long attachment — roughly the first 10–15 pages on Personal, nearly double that on Professional — and the app labels the document “partial” whenever that happens, so you always know what the AI saw. Full-document retrieval is next on our roadmap.

1. “Summarize this policy in one page: coverages, limits, deductibles, exclusions, and anything unusual worth a closer look.”
2. “Compare these two repair estimates and list every line item where they differ, with the numbers.”
3. “Turn my inspection and interview notes into a clean, chronological claim narrative with a list of open questions.”
4. “Draft a status update to the policyholder from my bullet points below — plain English, reassuring tone, under 200 words.”
5. “Extract every date, deadline, and requested document from this correspondence into a checklist.”

Built to be defensible

• Private by architecture, not policy. No account, no telemetry, no network calls during use. Verify it yourself with a network monitor.
• An accountable vendor. Signed and notarized through Apple’s developer program, published by OnyxLinc LLC, a US company — not an anonymous app store listing.
• You stay in control. AI output is a draft for your professional judgment — coverage decisions, valuations, and anything that reaches a policyholder or carrier are yours to review, like anything an assistant hands you.